Rakuten SIM Card in Japan

You usually need a valid Residence Card, a Japanese address, a phone number or email address, and a payment method. Your registered information must match your identification document exactly.

Yes. You can apply online using the Rakuten Mobile website or app. Depending on your application method, you may complete identity verification with your smartphone or choose another available verification method.

Yes. You can transfer your current Japanese phone number from another carrier through MNP. Rakuten Mobile also offers an MNP One-Stop process for eligible carriers.

For eSIM, you can usually start using the service soon after Rakuten Mobile approves your application. For a physical SIM card, you need to wait around 3 to 7 days for delivery after your application has been approved.

The most common reason is that your application details do not exactly match your Residence Card or other identification. Check your name, date of birth, address, and middle name carefully before resubmitting.

Rakuten Mobile promotes domestic calls through the Rakuten Link app, but some numbers and call types may be excluded. Check the latest official conditions before relying on it for all calls