Contact SimJapan

If you have a question, notice outdated information, or find an error on SimJapan.net, please use the form below.

We aim to review messages as soon as possible, but response times may vary. Please do not submit passwords, identification documents, credit card details, account credentials, or other sensitive personal information.

For questions about an application, contract, payment, coverage, screening result, or account status, please contact the relevant service provider directly. SimJapan.net is an independent informational website and cannot access customer accounts or application records.